What can you do about rude receptionists at the Dr's? - AnswerHealth

What can you do about rude receptionists at the Dr's?!


Question:

What can you do about rude receptionists at the Dr's?

I call into my doctors because I've been in and out of the hospital and the receptionist treats me like crap, being short with me, not giving the Dr. my messages and I've been really sick! Is there anything that I can do so this woman stops treating patients so badly?


Answers:

Ask if you may speak with a nurse, but do not disclose why. Go over politely and objectively what only you have experienced with this person. Only say things that you can back up factually.

Do not behave emotionally or ascribe feelings to the receptionist t that your have not personally seen evidence of.

You will lend a lot of credibility to your speech if you stick with just the facts and no accusations. Ask any other people you know who use this office if they have experienced similar treatment to report it to the doctor or the nurse.




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