Pharmacy/prescription troubles???!

Pharmacy/prescription troubles???

SORRY...this is a bit long winded. any help would be great!!!

a pharmacy (new to the one we normally use) has made a mistake on our sons melatonin capsules.
he is autistic and needs them too sleep, his normal dose is 3mgs a night. if he wakes later in the evening then we can give him another...taking the dose to a maximum 6mgs a night!!
(although this is usually not often, 3mgs works most nights)

however....the pharmacy has given us 6mg capsules with the instructions..'take TWO at night'??
if i hadn't been alarmed at the size of the capsule i would have followed the instructions as indicated and he would have had 12mgs!!!!!!
i've contacted the people in corncern, they were quite abrupt and said that it was OK???!!!!!! they would sort it out tomorrow????
melatonin is unlisted in the UK and i'm very concerned that he could have overdosed!! is 12mgs dangerous for a child (6) ?

SHOULD I TAKE IT FUTHER?? DOES ANYONE KNOW WHO I CAN COMPLAIN TOO??

1 month ago
sorry just to clear this up....in the UK melatonin IS a prescribed drug as it is yet unlicenced in the UK. there are few chemists that stock it and most people i know have to get it from the hospital.

the label clearly said
60 Meletonin Capsules 3 mgs
take TWO before bedtime.
i'm sorry but WHO has the time to sit and count the pills in a bottle??????

1 month ago
thanks pinkie...
bedfordshire...LU2
you can email me....lines open x x

1 month ago
stone angel and rachel...thank you for your kind words...

i'm calmer now but earlier i was having a BIG HISSY FIT!!!

1 month ago
lululululu... thats what made me the most angry!!!! i almost gave him two...if it had been my nan taking something then maybe it would have had a worse outcome!!

hi I'm sorry that this has happened to you this is extremely serious, firstly i would have a word with the manager at the pharmacy and explain that you are not happy with what has happened, i would also make a copy of the label that was put on the bottle just as proof i would also contact your local pct (primary care trust) or health authority and discuss this with them, however i would also ask to see the prescription that you took to the pharmacy and make sure that it doesn't say take 2 6mg at night, it might be a mistake from your doctor, however if the prescription does have your normal dose on it and it is the pharmacies fault you need to take it further. whoever the fault lies with this really is not good at all I'm not sure if 12mg would be dangerous with your child but i will find out 2morrow for you and i will find out any more information for you also if you could add where abouts you are living and i will get the pct's number for you! i will write 2 Moro don't forget to make a copy of the label before you take them back or take a photograph just for your own proof hope i have helped i know everyone one makes mistakes but if you were not happy with thier attitude i would definitly take it further but however a pharmasist should have noticed the mistake! also if it was a capsule then you would not have been able to cut it in half so therefore he would have had to go without it am i correct? xxxxx