What should I do?!
Question:
What should I do?
It's been a month and a half since I went with a prescription from my optomologist to an optical outlet to purchase a pair of glasses. I paid $425.00 for the total cost with my master card. Everytime I call I get the run around. I haven't been able to pick up my eyeglasses because I am told they are not ready and no one ever calls me. In my receipt it is written,
NOT RESPONSIBLE FOR:
Eyeglasses or deposits left over 60 days.
Customer's own frames or lenses which are being used or repaired.
No refund on Eyeglasses.
I have a gut feeling that they are waiting for the 60 days to run out so they won't have to give me a refund.
I was told "that the reason why my eyeglasses are not ready is because the lab relocated."
Can someone please tell me what I should do. Please give detail. Thank you.
Answers:
Call your credit card company, and have the charge removed from your bill.
Then call the optical company and cancel your order.
Good luck - they are trying to rip you off